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Warranty
Black Tie guarantees product safety and reliability. This guarantees the model purchased by you for ten years starting from the production date with reference to the structure and its components. The model purchased by you is an original product, created in our factories under our design and quality control.

Not guaranteed:

Any damage from transport or any upholstery manufactured by suppliers chosen by the consumer. Any anomaly and deterioration due to normal
wear over time, or caused by abnormal and/or excessive use, as well as incorrect treatment of materials. Stains, also in the case of use in a public place. 

The warranty loses its validity when the owner or a third party personally undertakes maintenance or repair work either to the structure or the
upholstery, without our written authorisation. However, in the case where a remedy may be found, at least partially, for the work carried out unsatisfactorily, Black Tie are willing to bear the restoration costs, excluding any other expense and responsibility for possible subsequent
damage or alterations. The warranty remains valid, provided that any anomaly is reported to the point of sale within the maximum term of two months from the date when officially ascertained.